Outsource the work. Keep control of your data.
If your business runs on a BPO, Island lets your outsourcing partner work inside your systems securely, from their own devices. Your policy, your data controls and your audit trail, with no laptops to ship and no virtual desktops to run.
The challenge
Outsourcing scales your business. Granting access should not undo it.
You gain scale by using a BPO, but then you have to give their agents access to your applications in a low cost, low risk way. The usual options each come with a catch.
Shipping managed laptops to a global workforce is slow, costly, and still leaves devices you do not fully control.
VPN and virtual desktops add infrastructure, latency and licensing for people who are not even your staff.
Once your data lands on an agent's device or in an unapproved app, it has left your control.
It is hard to see what an outsourced team does inside your systems, or to prove it to an auditor.
How it works
Secure access for your BPO partner, in four steps.
Your partner starts onboarding
Your agents install the Island Enterprise Browser on their own devices, managed or BYOD. Nothing to ship.
Your partner configures the policies
Access is scoped by role and identity to only the apps and data each agent needs, with environments kept separate.
Agents work inside your apps
They use your SaaS and internal web apps as normal, while copy, paste, download and screenshot controls run in the background.
You keep control
Full session visibility and audit, data loss prevention enforced, and offboarding handled by a single identity revoke.
For your business
Control that stays on your side.
No devices to ship
Let your BPO use their own hardware, anywhere in the world.
Your data stays in your control
Last mile DLP stops data leaving onto devices or into unapproved apps.
Segmented per engagement
Keep your environment separate from every other client the BPO serves.
Compliance and audit ready
Role based access controls and a full audit trail across every application.
Onboard in minutes
New agents get scoped access without a custom access project.
Instant offboarding
Remove access the moment an engagement ends, with a single revoke.
Wherever you outsource
Secure every function you outsource.
Call centres, finance, sales, marketing and more. The same browser based controls apply to any team you outsource, in any web, SaaS and legacy Windows apps.
Call centres
Agents handle your customers in your systems, with data controls on every action.
Finance and accounting
Outsourced finance teams reach your tools without your data leaving the session.
Sales
Give sales outsourcers governed access to your CRM and pipelines.
Marketing
Let marketing partners into your platforms with controls on what they can export.
Customer support
Support teams resolve tickets in your apps, with sensitive fields masked.
Back office
Any web based back office workflow, secured the same way.
Common questions
What BPO clients ask us first.
How do we give our BPO access to our apps without shipping laptops?
Your agents install the Island Enterprise Browser on their own devices. You push a policy that scopes them to only the apps and data they need. There are no laptops to ship and no virtual desktops to build.
Can our outsourcing partner work on their own devices safely?
Yes. Policy and data controls are enforced inside the browser, so an unmanaged or personal device still gets governed access with nothing sensitive persisting on it. No MDM enrolment is required.
How do we stop our data leaving onto an agent's device?
Island applies last mile controls over copy, paste, downloads, screenshots and uploads, per app and per user. Data stays inside the session rather than landing on the device or in an unapproved app.
Can we see what the outsourced team does in our systems?
Every session is logged in high fidelity, down to the action. You get full visibility and an audit trail you can show to a regulator or client.
How quickly can we onboard or remove a partner?
New agents get scoped access in minutes rather than through a custom access project. When an engagement ends, removing access is a single identity revoke.
Do we still need a VPN or virtual desktops for this?
For web and SaaS access, no. The browser becomes the control point, which removes the cost, latency and infrastructure of VPN and VDI for people who are not your staff.